Privacy policy

Last updated: October 7, 2026

Cannazco ("we", "us", "our") runs this online store to sell indoor and outdoor lighting to customers in the United States. Our store is built on the Shopify platform. This Privacy Policy explains what personal information we collect when you visit our website, buy from us or contact us, how we use and share it, and the choices and rights you have. By using our website, you acknowledge the practices described here.

Information We Collect

Depending on how you use our store, we may collect your contact details, such as your name, email address, phone number and billing and shipping addresses; order and transaction details, such as the products you view, add to your cart, buy, return or cancel; payment confirmation details, although your full card number is handled by our payment processors and never stored by us; account information, such as your login details and preferences; the content of messages you send our support team; and device and usage information, such as your IP address, browser type, device identifiers and how you move through our website.

How We Collect It

We collect information directly from you when you place an order, create an account, sign up for emails or contact us. Some information is collected automatically through cookies, pixels and similar technologies when you browse. We may also receive information from service providers who help us run the store, such as payment processors, shipping carriers and analytics providers.

How We Use Your Information

We use your information to process, ship and track your orders; to manage your account and send order updates; to answer questions and provide customer support; to send marketing emails if you have agreed to receive them (you can unsubscribe at any time using the link in any email); to show you relevant advertising; to understand how our website is used so we can improve it; to detect and prevent fraud; and to meet our legal obligations.

How We Share Your Information

We share personal information only where needed to run our business. This includes Shopify, which hosts our store; payment processors; shipping carriers; email, analytics and IT service providers; and advertising partners such as Google, which may use cookies to show you ads based on your visits to our site. We may also share information when required by law, to protect our rights or customers, or as part of a business sale or reorganization. We do not sell your personal information for money. For information on opting out of the sharing of data for targeted advertising, see our Do Not Sell or Share My Personal Information page.

Shopify

Because our store runs on Shopify, the information you provide is processed by Shopify on our behalf. You can learn more in the Shopify Consumer Privacy Policy at shopify.com/legal/privacy/app-users, and you can make certain privacy requests through the Shopify Privacy Portal.

Cookies

We use cookies to keep your cart working, remember your preferences, measure site performance and support our advertising. You can manage cookies through your browser settings or our cookie banner. Blocking some cookies may affect how parts of the store work.

Your Privacy Rights

Depending on your state of residence, including California, Texas, Virginia, Colorado and other states with consumer privacy laws, you may have the right to know what personal information we hold about you, to access a copy of it, to correct it, to delete it, and to opt out of targeted advertising, the sale or sharing of your information and certain profiling. We honor Global Privacy Control (GPC) signals as an opt-out for the browser that sends them. To make a request, email support@cannazco.com. We may need to verify your identity before acting on a request, and you may use an authorized agent. If we decline your request, you may appeal by replying to our decision. We will not discriminate against you for exercising any of these rights.

Data Retention and Security

We keep personal information only as long as we need it to fulfil orders, provide support, meet legal, tax and accounting requirements, and resolve disputes. We use reasonable safeguards to protect your information, but no website or online transmission can be guaranteed to be completely secure, so please avoid sending sensitive information to us by email.

Children

Our store is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or to the law. The updated version will be posted on this page with a new date at the top.

Contact Us

Store Name: Cannazco
Address: 4194 Waldeck Street, Dallas, TX 75212, United States
Email: support@cannazco.com
Phone: (469) 440-2909
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (CT). Closed weekends and US federal holidays.
We reply to every message within 1 business day.