Cannazco

Billing Terms And
Conditions

These Billing Terms and Conditions explain how payment works when you place an order with Cannazco, so you know exactly what to expect from checkout to confirmation.

Payment Methods We Accept

You can pay with Visa, Mastercard, American Express and UnionPay credit or debit cards, as well as Shop Pay, Apple Pay, Google Pay and PayPal where these options appear at checkout. The methods shown at checkout are the ones available for your order.

When You Are Charged

Full payment is taken when you place your order. We only begin processing and preparing your lighting order once the payment has been authorized and confirmed. If your payment is declined or cannot be completed, your order will not go through and we will let you know by email.

Currency and Pricing

Cannazco sells to customers in the United States only, and every price on our website is shown and charged in US dollars (USD). Standard shipping is $15, express shipping is $30, and standard shipping is free on orders over $200. Any applicable sales tax is calculated and displayed at checkout before you pay. Prices may change without notice, but the price you pay is the one shown when your order is confirmed. Discount codes and promotions cannot be applied to orders that have already been placed.

Accurate Billing Information

Please make sure your name, billing address and payment details are correct and match the details held by your card issuer. Mismatched information can cause a payment to fail or delay your order while it is reviewed.

Keeping Your Payment Secure

All payments are handled by PCI DSS compliant payment providers over an encrypted SSL connection. Cannazco never sees or stores your full card number on our systems.

Refunds and Disputes

Refunds are handled under our Refund Policy and always go back to the original payment method. If something about a charge doesn't look right, please email us before opening a dispute with your bank. We reply within 1 business day and can usually sort out billing questions quickly. Chargebacks that are filed without contacting us first, or that we believe to be unauthorized, may be contested.

Fraud Checks

To protect our customers, we may place an order on hold, ask for additional verification, or cancel and fully refund an order if a payment looks suspicious or unauthorized.

Contact Us

Store Name: Cannazco
Address: 4194 Waldeck Street, Dallas, TX 75212, United States
Email: support@cannazco.com
Phone: (469) 440-2909
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (CT). Closed weekends and US federal holidays.
We reply to every message within 1 business day.