Cannazco

Warranty & Product
Support

We want every Cannazco light to work beautifully for years. If something isn't right, here's how we help.

Within 30 days of delivery

If your light has a manufacturing defect, such as a fault in the wiring, driver or finish that isn't caused by installation or use, contact us within 30 days of delivery. We'll arrange a replacement or refund under our Refund Policy.

After 30 days

If a problem appears later, still get in touch. We'll help you troubleshoot and, where a fault is caused by a manufacturing defect, work with you on a fair solution.

What isn't covered

Damage caused by incorrect installation, or wiring not done by a licensed electrician where one is required
Normal wear, such as natural weathering on outdoor finishes
Damage from accidents, misuse, modification or using the wrong bulb type or wattage
Bulbs and batteries, which are consumable parts

How to make a claim

Email support@cannazco.com with your order number, a short description of the problem, and photos or a short video. We reply within 1 business day, Mon–Fri 9am–5pm CT.

Looking after your light helps it last. See our Materials & Care Guide.